# Privacy Policy for Tech Handy Solutions
Effective Date: 09/27/2024
Tech Handy Solutions ("we," "us," or "our") is committed to protecting the privacy of our customers and website visitors. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you use our services and visit our website, https://techhandysolutions.com (the "Website"). Please read this privacy policy carefully to understand our practices regarding your information and how we will treat it.
1. Information We Collect
We collect information that you provide to us directly, as well as information automatically collected through your interactions with our Website.
a. Personal Information
We may collect personal information that you voluntarily provide to us when you:
- Book an appointment or request a quote.
- Contact us via phone, email, or through the Website.
- Sign up for newsletters, promotions, or updates.
- Engage with us on social media.
The personal information we collect may include:
- Name
- Email address
- Phone number
- Address
- Payment information
- Details of the services you inquire about or purchase.
b. Automatically Collected Information
When you visit our Website, we may automatically collect certain information, including:
- IP address
- Browser type and version
- Device type
- Pages visited on our Website
- Time spent on pages
- Cookies and other tracking technologies
2. How We Use Your Information
We use the information we collect to:
- Provide, operate, and maintain our services.
- Process transactions and send invoices.
- Communicate with you regarding your service requests or inquiries.
- Improve our Website and customer service.
- Personalize your experience on our Website and deliver relevant content.
- Send marketing communications, if you have opted to receive them.
- Comply with legal obligations and resolve disputes.
3. Disclosure of Your Information
We may share your personal information with third parties in the following circumstances:
- Service Providers: We may share your information with vendors or contractors who assist us in providing our services (e.g., payment processors, IT support, marketing agencies).
- Legal Requirements: We may disclose your information to comply with a legal obligation, such as a subpoena or government request, or to protect our legal rights.
- Business Transfers: In the event of a merger, acquisition, or sale of our business, your personal information may be transferred as part of the transaction.
- Consent: We may disclose your information to third parties if you provide your explicit consent.
4. Cookies and Tracking Technologies
We use cookies and similar technologies to enhance your browsing experience on our Website. Cookies are small files stored on your device that help us analyze web traffic and tailor our services to your preferences.
Types of Cookies We Use:
- Essential Cookies: Necessary for the functioning of the Website.
- Analytical Cookies: Help us understand how visitors interact with the Website (e.g., Google Analytics).
- Marketing Cookies: Used to deliver relevant advertising and promotions based on your browsing habits.
You can manage your cookie preferences through your browser settings. However, disabling cookies may affect the functionality of our Website.
5. Data Security
We take the security of your personal information seriously. We use reasonable technical and organizational measures to protect your information from unauthorized access, disclosure, alteration, or destruction. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.
6. Data Retention
We retain your personal information only for as long as necessary to fulfill the purposes for which we collected it, including satisfying any legal, accounting, or reporting requirements.
7. Your Rights
Depending on your jurisdiction, you may have certain rights regarding your personal information, including:
- Access: The right to request a copy of your personal information.
- Correction: The right to correct any inaccuracies in your information.
- Deletion: The right to request the deletion of your personal information, subject to certain exceptions.
- Opt-Out: The right to opt-out of receiving marketing communications from us.
- Data Portability: The right to request the transfer of your personal information to another service provider.
To exercise any of these rights, please contact us using the details provided below.
8. Third-Party Links
Our Website may contain links to third-party websites or services that are not owned or controlled by Tech Handy Solutions. We are not responsible for the privacy practices or content of these third-party websites. We encourage you to review the privacy policies of any external sites you visit.
9. Children’s Privacy
Our services are not intended for individuals under the age of 18. We do not knowingly collect or solicit personal information from minors. If we learn that we have collected personal information from a minor without verified parental consent, we will delete that information as quickly as possible.
10. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or applicable laws. We will notify you of any material changes by posting the updated policy on our Website and updating the "Effective Date" above. Your continued use of our services after such changes will constitute your acknowledgment and acceptance of the updated policy.
11. Contact Us
If you have any questions or concerns about this Privacy Policy or how we handle your personal information, please contact us at:
Tech Handy Solutions
Email: ryan@techhandytn.com
Phone: 731-420-4873
Address: 122 S. Main St. Humboldt TN, 38343
By using our Website and services, you acknowledge that you have read and understood this Privacy Policy.
This privacy policy ensures that Tech Handy Solutions is transparent about the collection, use, and protection of personal data while complying with legal obligations.